Terms of Service

 

Terms of Use and Conditions of Sale

OVERVIEW

IMPORTANT – PLEASE READ THESE TERMS CAREFULLY BEFORE USING FURAWAY.LIFE OR MAKING A PURCHASE.
These Terms establish the legal agreement between you and FurAway ("we", "our", or "the platform") and include warranty disclaimers and limitations of liability (see Sections 13 and 14).

By accessing or using the furaway.life website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site.

These Terms may be updated at any time. Continued use of the site following changes implies your acceptance of the updated Terms.

1. WEBSITE USE

By accessing FurAway.life, you confirm that you are at least 18 years old or using the site with the supervision of a legal guardian. You also affirm that you are legally capable of entering into a binding agreement.

2. PRIVACY & SECURITY

Your privacy is important to us. Please refer to our Privacy Policy to understand how we handle your data.

3. USER CONDUCT

You agree not to use the site in any illegal or harmful manner. Prohibited behavior includes but is not limited to:

  • Fraudulent activity or impersonation;

  • Hacking, spreading malware, or disrupting site functionality;

  • Violating copyright or intellectual property rights;

  • Discrimination, harassment, or hate speech;

  • Attempting to collect other users' personal information.

We reserve the right to suspend or ban your access if you violate these rules.

4. PRODUCTS FOR PERSONAL USE

Products and services offered by FurAway are intended for personal, non-commercial use only. Unauthorized resale or distribution is prohibited. We may cancel orders suspected to be for resale purposes.

5. HEALTH INFORMATION

Content on our website is for general informational purposes only and is not medical advice. You should consult a veterinarian or qualified healthcare professional before using any product on your pet.

6. SITE AND PRICE MODIFICATIONS

We may update product descriptions, pricing, and availability without notice. We may also suspend or discontinue any aspect of the website at any time.

7. PAYMENTS

We accept various payment methods via third-party providers. By submitting payment information, you confirm that you are authorized to use the selected payment method. All prices are listed in Brazilian Reais (BRL), unless otherwise stated.

8. ORDERS

We reserve the right to refuse or cancel any order at our discretion, especially in cases of suspected fraud, out-of-stock items, or other concerns. Orders are only confirmed once internally validated.

9. SHIPPING & DELIVERY

We ship across Brazil (and soon internationally). Please refer to our Shipping Policy for details. Ensure your address is correct. We are not responsible for delays or losses due to incorrect shipping information.

10. RETURNS & EXCHANGES

You may return products within 30 days of receipt. Please consult our Returns & Exchanges Policy for details. We offer free exchanges or refunds for damaged or incorrect items.

11. SOCIAL MEDIA

We welcome interaction on our social media platforms, but we do not tolerate abusive or offensive behavior. We reserve the right to delete inappropriate content.

12. INTELLECTUAL PROPERTY

All content on FurAway.life — including text, images, videos, logos, and design — is owned or licensed by FurAway. Unauthorized reproduction or distribution is strictly prohibited.

13. DISCLAIMER OF WARRANTIES

All products and content are provided “as is” without warranties of any kind, express or implied. We do not guarantee that the site will be error-free or uninterrupted.

14. LIMITATION OF LIABILITY

FurAway is not liable for indirect, incidental, or consequential damages. Our total liability, if any, shall be limited to the value of the order in question.

15. DISPUTE RESOLUTION

Any disputes will be governed by Brazilian law and resolved in the courts of São Paulo, SP. By using this site, you waive any jurisdictional challenges.

16. INDEMNITY

You agree to indemnify and hold harmless FurAway from any claims, damages, or liabilities resulting from your breach of these Terms or misuse of the site.

17. THIRD-PARTY LINKS

Our site may contain links to third-party websites. We are not responsible for their content or practices. Use them at your own risk.

18. ELECTRONIC COMMUNICATION

By using the site, you consent to receive communications electronically. Such communications are considered legally equivalent to written ones.

19. ENTIRE AGREEMENT

These Terms represent the full agreement between you and FurAway. If any provision is found invalid, the remaining terms remain in effect.

20. CONTACT US

If you have any questions about these Terms or our policies, feel free to contact us:

📧 Email: support@furaway.life
🌐 Website: www.furaway.life